Non-Profit
NGOs, associations, and nonprofit organizations
Better communication, faster information distribution, and more efficient collaboration – what applies to businesses also applies to associations and nonprofit organizations. Especially in light of staffing shortages in the voluntary sector, digitization offers numerous advantages in administration and organization. This applies to member management as well as resource management, financial management, and event organization. With digital systems, these tasks become not only easier but also more efficient, cost-effective, and enable a consistently transparent and GDPR-compliant implementation.

Many benefits through digitalization:
The digital organization of NGOs, non-profit organizations, and associations is becoming increasingly important for future economic success. Gone are the days of index cards, Excel spreadsheets, and data chaos caused by disparate storage locations and systems, as well as the often complex handling of postal and digital communications. With comprehensive digitalization, all stakeholders involved in the process can always access the most up-to-date data. Additionally, automated invoicing or membership fee generation, easy monitoring through clear dashboards, instant information retrieval of all supporters, landing pages, and much more become standard practices. Furthermore, the integration of different communication channels for an optimal overview significantly facilitates workflows. Prerequisites include a suitable infrastructure, a solution tailored to specific requirements, and a future-proof system that can be individually expanded with modular components—a seamless digitalization approach.
CRMFIRST as a Strategic Solution Partner
For over 20 years, CRMFIRST has been combining technological advancements with expert consulting. As a CRM and digitalization specialist, they provide intelligent industry-specific and end-to-end business solutions. They are a trusted partner for many companies in the finance and insurance sector who use Microsoft Dynamics 365. In particular, their proSUITE solutions, specifically designed for Microsoft Dynamics 365, enable businesses to implement their CRM and customer engagement projects quickly, effectively, and economically, while seamlessly embracing digitalization.

What we offer
The right solution for your project
Do you have a project and are looking for the appropriate solution? Our tailor-made B2B offerings provide effective solutions for a wide range of areas.
From efficient and secure contract management to all-in-one solutions for planning and implementing events, to the implementation of GDPR guidelines and the adjustment of infrastructure and processes of membership organizations to meet new requirements, so they can focus on the needs of their members.
Let’s work together to find the optimal solution for your business.
Contract Management
Did you know that contracts affect 80% of all business interactions? With proCONTRACTS, you can create, manage, and analyze contracts of all types. Clear. Fast. Secure.
Event Management
We developed proEVENTS for efficient and easy event planning. Our digital event management provides you with an all-in-one solution for planning, organizing, and executing events. Efficient and simple event planning.
Data Protection
Data protection is an important aspect that often poses challenges to businesses. According to a 2018 Gartner study, around 50% of the companies surveyed had concerns about fully complying with the GDPR. Even five years later, uncertainty still exists. Transparent and secure implementation of GDPR guidelines with proGDPR.
Member Management
Put members back at the center of your work. In times of digital change, it’s also important for associations, parties, trade unions, and other membership organizations to adapt. With proMEMBERS, you can adjust your infrastructure and processes to new requirements and save one thing above all: time.

Always have a clear view of contracts
Turn days of work into minutes and take control of your contracts.

Data protection under control
Easily comply with GDPR guidelines. Data protection has never been so simple.

Your events fully organized
All event and participant information professionally managed.

Member administration simplified & optimized
Create timely and technical basis for member care.
Microsoft Dynamics 365 Solutions for
Sales, Marketing, Customer Service, Project Service Automation, Field Service, Human Resources und Artificial Intelligence
Microsoft Power Platform Solutions for
Power Apps, Power Automate, Power BI und Power Virtual Agents
Welcome to CRMFIRST
If you would like to learn more about us, get to know us personally, or speak with our clients, please contact us. We look forward to engaging with you – over a cup of tea, coffee, or a glass of water with fresh mint, either in person or virtually.ktieren Sie uns, wir freuen uns auf einen Austausch – bei einer Tasse Tee, Kaffee oder einem Glas Wasser mit frischer Minze, live oder virtuell.