Health & Medicine
Progress of digitalization in healthcare
Digitalization in the healthcare sector has made tremendous progress in recent years. Many applications have been developed to make diagnosis, therapy, and doctor-patient communication more efficient, as well as to improve administration and organization in hospitals, clinics, and businesses. Manufacturers and suppliers of medical devices and equipment are also involved in this process. Today, service and support operations are no longer economically viable without digital systems. The demands for speed, reliability, and documentation are too high. Moreover, standards for data quality, data privacy, and security must always be ensured.
Digitalization Drives Business Efficiency
A more efficient and secure management of customer data, faster and cross-functional provision of all relevant information for procurement, service, and support, eliminates duplication of work and reduces costs. In addition, customer satisfaction is increased through high transparency and traceability of each process step. Another advantage: Digitalization significantly reduces resource consumption, as documents, orders, or contracts can be stored securely in a cloud environment. The goal is always to reduce effort and simplify processes through digitalization. With a comprehensive digital solution, companies find it easy to monitor, analyze, and actively manage all processes.
CRMFIRST as a Strategic Solution Partner
For over 20 years, CRMFIRST has been combining technological advancements with expert consulting. As a CRM and digitalization specialist, they provide intelligent industry-specific and end-to-end business solutions. They are a trusted partner for many companies in the finance and insurance sector who use Microsoft Dynamics 365. In particular, their proSUITE solutions, specifically designed for Microsoft Dynamics 365, enable businesses to implement their CRM and customer engagement projects quickly, effectively, and economically, while seamlessly embracing digitalization.
What we offer
The right solution for your project
Do you have a project and are looking for the appropriate solution? Our tailor-made B2B offerings provide effective solutions for a wide range of areas.
From efficient and secure contract management to all-in-one solutions for planning and implementing events, to the implementation of GDPR guidelines and the adjustment of infrastructure and processes of membership organizations to meet new requirements, so they can focus on the needs of their members.
Let’s work together to find the optimal solution for your business.
Contract Management
Did you know that contracts affect 80% of all business interactions? With proCONTRACTS, you can create, manage, and analyze contracts of all types. Clear. Fast. Secure.
Event Management
We developed proEVENTS for efficient and easy event planning. Our digital event management provides you with an all-in-one solution for planning, organizing, and executing events. Efficient and simple event planning.
Data Protection
Data protection is an important aspect that often poses challenges to businesses. According to a 2018 Gartner study, around 50% of the companies surveyed had concerns about fully complying with the GDPR. Even five years later, uncertainty still exists. Transparent and secure implementation of GDPR guidelines with proGDPR.
Member Management
Put members back at the center of your work. In times of digital change, it’s also important for associations, parties, trade unions, and other membership organizations to adapt. With proMEMBERS, you can adjust your infrastructure and processes to new requirements and save one thing above all: time.
Always have a clear view of contracts
Turn days of work into minutes and take control of your contracts.
Data protection under control
Easily comply with GDPR guidelines. Data protection has never been so simple.
Your events fully organized
All event and participant information professionally managed.
Member administration simplified & optimized
Create timely and technical basis for member care.
Microsoft Dynamics 365 Solutions for
Sales, Marketing, Customer Service, Project Service Automation, Field Service, Human Resources und Artificial Intelligence
Microsoft Power Platform Solutions for
Power Apps, Power Automate, Power BI und Power Virtual Agents
Welcome to CRMFIRST
If you would like to learn more about us, get to know us personally, or speak with our clients, please contact us. We look forward to engaging with you – over a cup of tea, coffee, or a glass of water with fresh mint, either in person or virtually.ktieren Sie uns, wir freuen uns auf einen Austausch – bei einer Tasse Tee, Kaffee oder einem Glas Wasser mit frischer Minze, live oder virtuell.
