About CRMFIRST
CRMFIRST GmbH, a subsidiary of libracon GmbH, has been a leading provider of consulting and implementation services for customer relationship management (CRM) systems since 2001. With the aim of supporting medium-sized and large companies in the introduction of effective CRM solutions, CRMFIRST was founded in 2016 to meet the rapidly growing business with Microsoft Dynamics. Within the libracon Group, CRMFIRST is now responsible for all Microsoft Dynamics 365 projects and the corresponding cloud services.
As a specialized consulting and implementation company for selected industries, such as the financial sector, CRMFIRST focuses on the introduction of customer engagement strategies. We continuously invest in the training of our employees so that we can always incorporate the latest technologies into our projects. As a Microsoft Gold Competence Partner, we have received numerous awards and have a wide range of customer references.
Our solutions cover the individual requirements of various industries and ensure that projects are implemented optimally with the necessary technical and professional expertise – on time, on budget and in quality.
At a time when sustainable customer relationships and effective CRM management are of crucial importance, CRMFIRST supports businesses with innovative solutions and services. We assist our clients in building and maintaining strong customer bonds to ensure long-term success.
In over 20+ years, we have evolved from an independent CRM consultant to an independent manufacturer of CRM solutions
2001
The libracon Group is founded as a CRM consulting company.
2015
The focus on Microsoft as a technological partner leads to the founding of CRMFIRST GmbH.
2015
Based on our 14 years of consulting experience, the digital contract management solution proCONTRACTS is developed.
2018 / 2019
This is followed by the solutions proEVENTS (2018) and proGDPR (2019) for event and data protection management.
2022
The specific needs of the beverage industry are even more precisely met with proCONTRACTS Beverage.
2023
proCONTRACTS AI unlocks the potential for efficiency improvements in contract management through AI for our customers.
From 2023
CRMFIRST becomes a global independent software vendor for modern companies seeking to benefit from efficient CRM solutions.
You can rely on this with every CRMFIRST solution:
Innovation that takes the pressure off
The biggest bottleneck for many companies with growth ambitions is the time of their specialists.
That’s why every CRMFIRST solution has a clear goal:
To reduce your workload through efficient automation, processes and workflows.
So you gain time.
Compatibility that convinces
The biggest problem with different solutions in your company is smooth interaction.
That’s why every CRMFIRST solution is based on your familiar Microsoft environment.
You don’t need any new interfaces to avoid digital disruptions.
This saves you money.
Reliability that inspires
The most significant quality feature of modern solutions is their reliability.
That’s why every CRMFIRST solution reliably solves a real industry problem.
You benefit from tried-and-tested and user-friendly approaches.
So you can work efficiently.
CRMFIRST in the media
Clients who share our values and your goals:
You are
in good company
Here you will find our proven CRM solutions that increase your efficiency
Career: Would you like to drive the technological progress of CRM solutions with us?
Innovation and progress do not happen by chance. Behind every high-quality software solution is a competent and well-coordinated team. This also applies to us. That’s why we are always on the lookout for people who want to join our great team and use their skills in the interests of technological progress. As an employee of CRMFIRST, you can expect not only a benevolent working atmosphere in which your daily performance is recognized and appreciated, but also:
A smooth start to your new working day with Welcome Days and a structured onboarding process. The chance to contribute and develop your own ideas, experience and strengths. Training and development opportunities guaranteed by a fixed hourly quota. A modern working environment with state-of-the-art technology so that you can focus on your core tasks.
A performance-related salary …
… and much more!
Sounds good?
Then take a look at our job vacancies or send us an unsolicited application if we have piqued your interest. We look forward to hearing from you!
Get to know the managing directors of CRMFirst:
Management
Thorsten Thiede (CEO)
Thorsten Thiede has been Managing Partner of libracon GmbH and Managing Director of CRMFIRST GmbH since 2016. He is responsible for all commercial activities of the libracon group of companies.
What shaped Thorsten Thiede’s approach to Microsoft-based CRM solutions?
Before joining libracon, Thorsten Thiede worked as Sales Director and Managing Director for IT system integrators and as Senior Vice President EMEA for the world’s largest reseller of Microsoft products and services.
From 2011 to 2016, he was co-founder and CEO of a consulting and implementation company in the Microsoft Dynamics CRM sector.
Management
Thorsten Bleifeld (CTO)
Thorsten Bleifeld is the founder and managing partner of the libracon group of companies and managing director of CRMFIRST GmbH.
He has been responsible for all technical activities since the company was founded.
What key experience did Thorsten Bleifeld gain before founding the company?
Before founding his own company, Thorsten Bleifeld worked in various roles at CRM system houses and was thus able to build up a sound and extensive knowledge of CRM software and projects.
Supporting new projects and our existing customers in Germany, Austria and Switzerland is just as much a focus of his work as supporting our international projects.