proCONTRACTS: Digitalisation in Service & Maintenance Management

E.M.S – Electro Medical Systems S.A. is a leading manufacturer of medical devices and systems for dental prophylaxis, orthopaedics and urology.

For this customer case, Sabine Singh, First Level Support, and Ignacio Fornies, CRM Manager, talk about solutions in the context of digital contract management in the areas of service and maintenance management.

EMS has been working with CRMFIRST since 2016, including more than two years with proCONTRACTS.