Organizations operating on behalf of the state include government agencies, state-owned enterprises, public educational institutions, and state-funded healthcare facilities. These organizations provide services funded by taxpayers and are obligated to use their financial resources effectively to achieve maximum benefit for the public. Digitalization plays a crucial role here. To meet the needs of businesses and citizens in a rapidly changing world, state institutions must leverage new technologies to improve the efficiency, transparency, and availability of services.

However, the challenges are significant: on one hand, the infrastructure needs comprehensive modernization; on the other hand, employees must be engaged and trained. Additionally, cybersecurity is vital to protect the integrity of digital data.