Advances in digitization in the healthcare sector:
Digitalization in the healthcare sector has made tremendous progress in recent years. Many applications have been developed to make diagnosis, therapy, and doctor-patient communication more efficient, as well as to improve administration and organization in hospitals, clinics, and businesses. Manufacturers and suppliers of medical devices and equipment are also involved in this process. Today, service and support operations are no longer economically viable without digital systems. The demands for speed, reliability, and documentation are too high. Moreover, standards for data quality, data privacy, and security must always be ensured.
Digitalization Drives Business Efficiency
A more efficient and secure management of customer data, faster and cross-functional provision of all relevant information for procurement, service, and support, eliminates duplication of work and reduces costs. In addition, customer satisfaction is increased through high transparency and traceability of each process step. Another advantage: Digitalization significantly reduces resource consumption, as documents, orders, or contracts can be stored securely in a cloud environment. The goal is always to reduce effort and simplify processes through digitalization. With a comprehensive digital solution, companies find it easy to monitor, analyze, and actively manage all processes.
CRMFIRST as a Strategic Solution Partner
For over 20 years, CRMFIRST has been combining technological advancements with expert consulting. As a CRM and digitalization specialist, they provide intelligent industry-specific and end-to-end business solutions. They are a trusted partner for many companies in the finance and insurance sector who use Microsoft Dynamics 365. In particular, their proSUITE solutions, specifically designed for Microsoft Dynamics 365, enable businesses to implement their CRM and customer engagement projects quickly, effectively, and economically, while seamlessly embracing digitalization.
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This is how CRMFIRST solutions work in practice
EMS – Electro Medical Systems, a leading manufacturer of medical devices, achieved an 80% higher performance in service and maintenance management within just a few months using proCONTRACTS.
